Dr. Shalini Sharma

About Me

I am a Healthcare Management Professional with a Bachelor of Dental Surgery (BDS) and an MBA in Hospital Administration, passionate about driving structural quality assurance, modern workflow updates, and patient protection paradigms.

Currently executing structural internal quality updates as a Quality Assurance Professional at CIMS Hospital, my domain spans managing regular NABH accreditation audits, systemizing clinical pathways, mapping root-cause error analytics, and establishing standard infection control policies.

My cross-functional framework bridges active clinical execution expertise with structural healthcare management processes. I am actively looking forward to connecting with progressive organizations across Healthcare IT, Clinical Informatics, Healthcare Operations, and HealthTech Consulting ecosystems.

Professional Experience

07/2025 – 06/2026

Quality Executive

GastroCare Hospital, Bhopal

Led Quality Assurance initiatives supporting NABH standards and hospital quality objectives.
Developed Policies , SOPs , and MOUs to strengthen Regulatory Compliance and operational consistency.
• Conducted Root Cause Analysis (RCA) and implemented corrective actions to improve Patient Safety .
Monitored KPIs , Quality Indicators , and Midnight Census , CAPA preparing dashboards and reports for management review.
Coordinated Hospital Operations , workforce planning, and patient feedback initiatives to improve service quality.

01/2025 – 06/2025

Quality Assurance Professional

CIMS Hospital, Bhopal

Led cross-functional internal quality baseline audits ensuring operational preparedness for NABH & ISO compliance assessments.
Applied structured Root Cause Analysis (RCA) models to outpatient bottlenecks, generating a 30% metric reduction in turnaround exceptions.
Engineered localized Infection Control Standard Operating Procedures (SOPs), accelerating hand hygiene protocol tracking metrics from 70% to 85%.
Maintained administrative databases alongside key clinical department heads to secure persistent compliance metrics.

10/2024 – 11/2024

Hospital Administration Intern

Max Hospital

Supported structural daily hospital dashboard data flows, clinical process mapping updates, and multidisciplinary care alignment frameworks.
Built departmental asset tracking updates and verified regulatory healthcare documentation templates.

07/2021 – 07/2023

Dental Surgeon

RKDF Dental College & Shine Dental Clinic

Managed complex patient presentation profiles utilizing evidence-based treatment strategies and modern dental tracking technologies.
Coordinated preventive health campaigns and optimized diagnostic documentation records.
Mentored junior clinical interns through core diagnostic workflows and clean procedural methodologies.

Core Competencies

Clinical & Operations Management

Hospital Administration NABH Accreditation Standards ISO Compliance Tracking Root Cause Analysis (RCA) Infection Control Protocols Clinical Workflow Optimization SOP Architecture Patient Safety Frameworks

Healthcare IT & Analytics Tools

Electronic Health Records (EHR) Hospital Information Systems (HIS) Clinical Informatics Advanced Microsoft Excel Healthcare Data Reporting Cross-functional Technical Alignment MS PowerPoint & Word

Key Quality Initiatives

Patient Waiting Time Strategy

Designed structured Ishikawa diagrams and process charts via Root Cause Analysis to isolate patient onboarding friction points, lowering repeat system tracking issues by 30%.

Infection Control Optimization

Re-engineered operational sanitization and monitoring steps across multiple hospital departments, verifying an explicit leap in hand hygiene metrics to 85% compliance.

Accreditation Readiness Mapping

Coordinated mock validation reviews, standard documentation frameworks, and metric updates to confirm ongoing structural readiness parameters for NABH institutional reviews.

Education

MBA – Hospital Administration 2023 – 2025

People’s University, Bhopal

Academic Performance: CGPA 8.3 / 10

Bachelor of Dental Surgery (BDS) 2017 – 2022

RKDF Dental College & Research Centre

Cumulative Metrics: 69% Aggregate

Certifications

NABH Implementation Training Frameworks
Professional Healthcare Quality Management Techniques
Advanced Professional Data Analytics & MS Excel
Basic Life Support (BLS) Clinical Accreditation

Get In Touch

Looking for a precise, clinically-trained Quality Management Professional or Healthcare IT Analyst to step into your operational matrix? Let's connect.

Email Address

Email

Contact Number

Call

Primary Base

Pune, Maharashtra, India